For the hosted (cloud) version of WorkflowFirst products, we enforce limits on the number of transactions that can be posted through the system each month. If an account exceeds that limit, then we will notify you to discuss upgrading to the next service tier (eg. tier 2 is double the base service charge) or alternative hosting arrangements. We do this to keep the service usable across all the accounts shared on that server, as we do not charge per user, only for actual usage.

Service tiers:

• Tier 1 (default cloud service), 0 to 1,000 total transactions per month.
• Tier 2 (upgraded service tier), 1001 to 3,000 total transactions per month.
• Tier 3 (requires dedicated server), 3,001 and higher.

Transactions are based upon:

• Any form submission over the period of that month
• Database size (2 transactions added for each MB)
• Total storage of uploaded attachments (2 transactions added for each MB)

If you have multiple applications, a separate transaction count will be maintained for each application, but your account will be viewed as a total of all transactions across all applications.

You can monitor your own account transaction count by going to Admin Tools / Functions / Stats. Note: You will need to be an administrator to run this command.

Alternatively, in the Script area, enter:

log HAM:AuditApp(AddDays(Now(), -30), Now())

This will show the total transaction counts for the past 30 days, across all applications in the current account.

Note: As of version 4.4, you can access this information in Admin Tools / Features/ Stats.